Shipping Policy

Effective Date: September 10, 2026

Asora ships orders to customers in the United States and internationally.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Processing times may be longer during holidays, promotions, high-volume periods, or due to circumstances beyond our reasonable control.

Shipping Times

Estimated delivery times depend on the destination, shipping method, carrier, customs processing, and other factors.

United States

Estimated delivery is generally 3–7 business days after processing, depending on the selected shipping method and destination.

International

Estimated delivery is generally 7–21 business days after processing. International shipments may take longer due to customs clearance, local carrier delays, weather, holidays, or other circumstances.

Delivery estimates are not guaranteed unless a specific guaranteed service is expressly stated at checkout.

Shipping Charges

Shipping charges are calculated and displayed at checkout where applicable. Shipping costs may vary based on destination, order size, shipping method, and other factors.

Tracking

When available, tracking information will be provided after your order has been shipped.

Tracking information may take some time to become active after the carrier receives the package.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges may be the responsibility of the customer.

Asora does not control customs processing times or fees imposed by destination authorities.

Delivery Delays

Asora is not responsible for delays caused by shipping carriers, customs authorities, weather, natural events, incorrect or incomplete addresses, or other circumstances outside our reasonable control.

If your order appears significantly delayed, please contact us so we can assist you.

Incorrect Address

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us at contact@asora.store with your order information and tracking details.

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

Contact Us

Asora
171 Patterson St, Anchorage, AK 99504, United States
Email: contact@asora.store
Phone: +1 325-788-7546